Welcome to the FeedIQ FAQ page! We're here to answer your questions about our Smart Pet Feeder, designed for pet owners who want precise, reliable feeding with remote control and peace of mind. FeedIQ combines minimal Scandinavian-inspired design with app-first functionality, Wi-Fi connectivity, and a built-in camera. Available in 4L and 8L capacities (with a compact 2L option for precision-focused users). If your question isn't covered, feel free to contact our support team.
What is FeedIQ and who is it for? FeedIQ is an automatic pet feeder that dispenses precise portions of food on a schedule via a user-friendly app. It's ideal for busy pet owners like young urban couples (25-38) with city lifestyles and small pets, single professionals (28-45) with irregular hours, families (30-50) managing multiple users and pets, or dedicated pet lovers who prioritize nutrition and gadgets. It helps with programming meals, remote monitoring via camera, and reducing anxiety about your pet's routine.
What sizes are available, and which one should I choose? We offer 2L (Compact Precision for daily use and minimal space), 4L (great for small to medium absences or single pets), and 8L (ideal for multi-pet households or longer trips). Choose 2L for precision and small footprints in European kitchens; upsell to 4/8L for extended capacity. Use our portion calculator on the product page to match your pet's needs—e.g., small portions for cats (30g) or larger for toy/small dogs (40-80g).
What features does FeedIQ include?
How does FeedIQ work?
Is FeedIQ compatible with my pet? Yes, it's perfect for cats (indoor focus on small, precise portions and quiet dispensing) and small/toy dogs (post-walk schedules, 40-80g portions). For multi-pet homes, use 4/8L or multiple units with differentiated schedules. Not recommended for large dogs or wet food.
How easy is the setup? Setup takes under 5 minutes: Download the app, connect to Wi-Fi, and follow the 3-step guide. No complicated wiring—just plug in and pair. The app includes a quick onboarding tutorial with simple screens.
Can multiple people use the app? Absolutely! The multi-user feature is great for families or shared pet care. Everyone gets notifications and can view the camera feed.
How do I program meals and portions? Use the app to set times, portions (clear gram steps with a ration table), and up to 10 daily meals. It ensures no skipped feeds, even during travel or long days.
What if I'm away for a weekend or longer? The 4/8L models hold enough for extended absences. Pair with battery backup (upsell option) for power outages. Get notifications for low food or issues to maintain peace of mind.
How does the camera work? The FHD camera with IR lets you check the bowl day or night—see if your pet ate, even in the dark. Use cases include quick nighttime verifies or social media content. For advanced needs, upgrade to Cam Pro with pan/tilt and basic AI motion detection.
Will it jam or get stuck? Our anti-jam auger system prevents clogs, with stress-tested reliability. We've communicated real demos showing smooth dispensing. If issues arise, notifications alert you immediately.
Is it noisy and will it scare my pet? FeedIQ is designed for silence—measurable low decibels ensure pets aren't startled. User-generated videos show cats and dogs approaching calmly during feeds.
Is the app complicated? No, it's intuitive with simple screens, clear notifications, and a 3-step setup. Focus on ease: Schedule, dispense, verify—all app-first for "always on" users.
Is the camera useful, or is the quality low? It's essential for verification! Real FHD/IR examples show clear day vs. night views. Use it for "check rapido" on eating habits or sharing cute moments.
How do I clean it? Easy 30-second teardown: Removable parts (hopper, bowl, auger) are dishwasher-safe or hand-wash friendly. GIF demos on our site show the process—daily-friendly for minimal hassle.
What about food safety and materials? All food-contact parts are BPA-free and high-quality. Anti-jam design prevents stale food buildup, and we recommend daily checks for freshness.
Does it work with smart home ecosystems? Currently app-focused, but we're exploring integrations. It's "app-first" for remote workers and design lovers.
What's the pricing? We position FeedIQ as premium value: 2L as entry-level, 4/8L for family/pro needs, and Cam Pro as top-tier. Check our site for current pricing—avoid price wars by focusing on design, app clarity, and Italian support.
What bundles or offers are available? Try the Compact Duo: 2L feeder + 2.2L fountain. Upsells include desiccants, anti-slip mats, backup batteries, or stainless bowls. Cross-sells: Doseable snacks, airtight storage, hygienic mats.
What about warranty and returns? 30/60-day money-back guarantee, plus 2-year EU legal warranty. We're committed to satisfaction.
Where can I buy FeedIQ? Available on our website with free shipping options. Look for us on Facebook, Instagram, or search for "automatic pet feeder with camera."
How does FeedIQ compare to other feeders? See our comparison table: Superior anti-jam, precise portions, FHD/IR camera, quiet operation, and scandi design. We win on reliability and user-friendliness over noisy or app-confusing alternatives.
For more details, visit our product page with sticky summaries, "How it Works" tabs, real scenarios, and inline videos/GIFs. "Pasti precisi, mente leggera"—that's FeedIQ! If you have more questions, drop us a line.
